Effective Date: 07/09/2025

Introduction

Welcome to RequestLab.
RequestLab (“us”, “we”, or “our”) operates https://requestlab.online (hereinafter referred to as the “Service”).

This Privacy Policy governs your visit to https://requestlab.online and explains how we collect, use, safeguard, and disclose information that results from your use of our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined herein, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and, together with this Privacy Policy, constitute your agreement with us.

Definitions

SERVICE refers to the https://requestlab.online website operated by RequestLab.
PERSONAL DATA means data about a living individual who can be identified from that data.
USAGE DATA is data collected automatically by using the Service.
COOKIES are small data files stored on your device.
DATA CONTROLLER refers to RequestLab as the party determining why and how personal data is processed.
DATA PROCESSORS (or SERVICE PROVIDERS) refer to third parties that process data on behalf of RequestLab.
DATA SUBJECT is the user whose data is being collected.
USER is the individual using our Service.

Information Collection and Use

We collect various types of information for purposes such as improving our Service, providing support, and marketing.

Types of Data Collected:

Personal Data:
May include your email address, usage data, and cookies. We may use it to contact you with updates or promotional content. You can unsubscribe at any time.

Usage Data:
Includes your IP address, browser type/version, time spent on pages, and similar data.

Tracking & Cookies Data:
We use cookies to track usage and enhance performance. You can set your browser to refuse cookies, but it may limit some functionality.

Cookies we use include:

  • Session Cookies
  • Preference Cookies
  • Security Cookies
  • Advertising Cookies

Use of Data

RequestLab uses collected data to:

  • Operate and maintain the Service
  • Notify you of changes
  • Offer customer support
  • Improve features
  • Monitor usage
  • Provide updates and marketing
  • Comply with legal obligations

Data Retention

We retain your Personal Data as long as necessary for the above purposes and legal compliance. Usage data is retained for internal analysis or longer if needed for security or functionality.

Data Transfer

Your information may be transferred to — and maintained on — servers outside your jurisdiction. By using the Service, you consent to such transfers.

Disclosure of Data

We may disclose your data:

  • To comply with legal obligations
  • In business transfers (e.g., mergers)
  • To affiliates, contractors, and service providers
  • With your consent

Data Security

We take reasonable measures to protect your data, but no system is 100% secure.

GDPR Rights (EU/EEA Users)

If you’re in the EU/EEA, you have the right to:

  • Access, update, delete, or restrict your data
  • Object to processing
  • Data portability
  • Withdraw consent
  • Lodge a complaint with your data protection authority

Contact us at hello@requestlab.online to exercise your rights.

CalOPPA & CCPA Rights (California Residents)

Under CalOPPA and CCPA, you can:

  • View and update your data
  • Request deletion
  • Know what data we collect and why
  • Ask us not to sell your data (we don’t sell any personal information)

To exercise your rights, email: hello@requestlab.online

Service Providers

We may use third parties for analytics, hosting, support, and payment services. These providers access your data only to perform tasks on our behalf.

Analytics & Remarketing

We use:

  • Google Analytics: Privacy Policy
  • Google Ads & Facebook Ads for remarketing purposes.

You may opt-out via browser settings or plugin tools.

Payments

We use third-party processors (e.g., Stripe) for secure payments. Your card details are not stored on our servers. Stripe’s privacy policy is available at: https://stripe.com/us/privacy

Links to Other Sites

Our Service may contain links to external sites. We are not responsible for their content or privacy practices.

Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this policy from time to time. Changes are effective when posted here with the updated “Effective Date.” You will be notified of material changes via email or a notice on our site.

Contact Us

For questions about this Privacy Policy, contact us at:
hello@requestlab.online